Q: How long is shipping?
A: Standard shipping takes 6-14 business days. You'll receive tracking information via email.
Q: Do you ship internationally?
A: Yes! We ship worldwide with free shipping on all orders.
Q: What is your return policy?
A: We stand behind the quality of glacé. If your product arrives damaged or defective, contact us within 30 days of delivery for a full refund or replacement. Please provide photos of the damage and we'll make it right immediately.
Q. How do I return an item?
A: Email hello@getglace.shop with your order number. We'll provide return instructions.
Q: When will I receive my refund?
A: Refunds are processed within 5-7 business days of receiving your return.
Still have questions? Contact us at hello@getglace.shop